Royal Mail terms and conditions apply in addition to Parcels Cheaper terms and conditions.
Compensation:
This is a postal service and is delivered by your local post man/post woman from Royal Mail. Large letters and parcels are insured for up to £20 for loss/damage, if you require higher insurance, you can select the signed service for up to £50 insurance cover or use Special Delivery for up to £2500 insurance cover.
By using this postal service you can save a significant amount of money by not using standard courier services, there is no need to worry about remote surcharges as it costs the same price to send to any town or city as it does for any destination in the United Kingdom!
TRACKING IS AVAILABLE FOR ALL PARCELS, AN UPDATE WILL ONLY BE GIVEN ONCE THE PARCEL HAS BEEN ATTEMPTED FOR DELIVERY.
LETTERS CAN NOT BE TRACKED EXCEPT IF A SIGNED FOR SERVICE WAS PURCHASED.
LARGE LETTERS CAN NOT BE TRACKED UNLESS A TRACKED OR SIGNED FOR SERVICE WAS PURCHASED.
YOU WILL BE EMAILED THE TRACKING NUMBER ON THE DAY YOUR PARCEL WAS SENT TO ROYAL MAIL.
TO TRACK YOUR PARCEL PLEASE ENTER YOUR TRACKING NUMBER INTO THE ROYAL MAIL WEBSITE:
IF YOUR PARCEL HAS NOT BEEN DELIVERED WITHIN 15 CALENDER DAYS FROM THE DATE SHOWN ON THE TRACKING THEN PLEASE CONTACT US, AT LEAST 15 DAYS MUST ELAPSE BEFORE WE CAN MAKE A CLAIM FOR LOSS.
Unable to deliver:
If the recipient is not available when Royal Mail try to deliver, the recipient must follow the instructions on the card posted through the letterbox to either collect their parcel from the local Royal Mail delivery office or arrange for a re-delivery, if no response is received it will be returned to the U.K. sender.
Royal Mail Letters, Large Letters, Small Parcels, Medium Parcels, 1st class or 2nd class and Special Delivery.
Parcels Cheaper can save you up to 32% against the Post Office prices. Send all your Letters, Large Letters, Small and Medium Parcels and save money.
Once your collection is booked, Letters and parcels must be packed together into a single parcel ready for the courier.
Each box must have the bar coded label attached in order to be accepted for collection.
Once properly packaged DHL will collect from your UK MAINLAND address, then deliver to The Parcels Cheaper Shop the Next Working Day, your items are sorted and weighed and put into the Royal Mail network the same day.
From then on Royal Mails standard delivery times apply.
Process:
1.Write the name and address onto each parcel you are sending and 1st class or 2nd class, if you want it recorded write 1st or 2nd class with recorded also.
2. Print the courier label provided and attach to outer box of size no more than 67cms x 40 cms x 40 cms, apply one label per box. Place all your letters/parcels inside this box/boxes. Note: Although DHL collect your parcel it must be no bigger than the size above as it is delivered to an Inpost locker and any parcel larger than this size will not fit into the locker.
Royal Mail aims to delivery 1st Class items in 1-2 days &
2nd Class in 2-3 days.
Days of delivery are Monday - Saturday in the UK but may vary depending on what country you are sending too.
Public and bank holidays are not classed as a working day.
*Send anywhere in the U.K. for the same price, so no need to worry about highlands or Islands surcharges, Channel Islands also included.
You can also add International Parcels to your box which will also be put into the Royal Mail network for delivery to almost any overseas country.
The maximum weight for International parcels is 2kg with maximum length 60cm and Length + width + height added together be be no more than 90cms.
Quick reference price guide:
The maximum weight for a letter is 100 grams and size 240mm x 165mm x 5mm.
1st Class 65p
2nd Class 60p
Large Letters weight:1st class:
100g 250g 500g 750g